What Is Emergency Debt Relief?

- Emergency debt relief can offer hope when you have a financial hardship that makes it harder to keep up with debt payments.
- To be eligible for debt relief, you typically must have a financial hardship, owe unsecured debts, and be able to commit to a low monthly payment.
- A reputable debt settlement company can help you negotiate your balances down, so you can make a fresh start with your finances.
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So many of us have been there: You’re behind on monthly payments. And you dread your phone ringing, because so many calls are from lenders or debt collectors.
The debt stress is getting to you, and you can feel it affecting your health. It’s common for money worries to contribute to mental and physical health issues.
Now is the time to consider debt relief. And, if your situation is acute, you may need emergency debt relief.
Emergency Debt Relief Options
Debt relief is any action that helps you regain control of unmanageable debt. Emergency debt relief refers to help that’s available to people going through hardship.
In a financial emergency, debt relief options can include:
Debt consolidation
Debt management plans
Credit card hardship programs
Emergency grants or loans
Government assistance
Student loan forbearance
Mortgage loan modification
Charity care (for medical debt)
Medical debt forgiveness
Loans from friends and family
Each type of emergency debt relief can meet a different need. Debt consolidation, for instance, can help you streamline monthly payments so your debt is more manageable. Debt settlement can help you clear your debt for less than the full amount you owe.
Many credit card companies have financial relief programs to help customers who fall behind on payments, although they often don’t advertise their availability. Hardship options can include reduced or deferred monthly payments, and fee waivers if you can’t make your regular payment.
Though federal student loan payments resumed in October 2023 after a 37-month pause, the federal government still offers forbearance programs for student loan borrowers. Many mortgage servicers also provide emergency debt relief options like mortgage forbearance to struggling homeowners.
Regardless of the form it takes, emergency debt relief aims to provide immediate solutions so that your financial situation doesn't get worse before you get back on your feet. Emergency debt relief is a critical lifeline when you’re in need.
Signs You Need Emergency Debt Relief
How do you know when it's time to get debt help? You may not even notice that you're in trouble with debt until it becomes completely overwhelming.
Some reflection can help you pinpoint how serious your debt situation is. Answer these questions to gauge whether you might need emergency debt relief.
Do you know how much debt you have?
Can you make all your debt payments on time?
Can you (and do you) pay more than the minimum amount due?
Do you have an emergency fund?
Have you fallen behind on any debt payments?
Do you live paycheck-to-paycheck?
Does more than half your monthly income go to debt repayment?
Have you taken a cash advance or payday loan to cover the bills?
Do you frequently play the balance transfer game to move credit card debt around?
Have you experienced a financial hardship that makes it difficult to manage debt?
If you answered “no” to one or more of questions 1-4 and “yes” to additional questions, you may benefit from emergency debt relief programs. For example, debt settlement could help you get out of debt without paying in full.
It's normal to feel discouraged when there are signs of financial trouble, but try to stay focused on solutions. Debt happens for lots of reasons, some of which we can't control. A long period of unemployment or sickness, for example, could catapult you into financial distress. What matters is that you know what you can do about it.
Who Qualifies for Emergency Debt Relief?
Emergency debt relief is designed to help people who have an immediate and clear financial need. Debt relief programs often use different criteria to determine who is eligible for help. But generally, three things must be true:
You must have a financial hardship situation that you can't manage on your own.
You must be able to prove your hardship.
You must earn less than certain thresholds if a program imposes an income limit.
What counts as financial hardship for emergency debt relief? Here are some example scenarios that could qualify you for help.
You're laid off from your job, which cuts your household income by half. It takes you six months to find work, and that puts you behind on bills.
You’re diagnosed with a serious illness that requires lengthy treatment. You can't work, and medical bills pile up.
Your spouse, the family breadwinner, passes away and doesn't leave any life insurance behind. You struggle to pay basic expenses and have no money left over to pay debt.
A hurricane causes substantial damage to your home, and your workplace shuts down temporarily. You're left with no income to cover the bills until the destruction is cleaned up.
These are just a few situations where a hardship could leave you unable to pay your debt. Your situation doesn't have to be extreme for emergency debt relief to make sense; you just have to need help with your debt.
Real People Who Got Emergency Debt Relief
Debt relief can and does help people every day. Over the years, Freedom Debt Relief has helped millions of people resolve over $18 billion in debt and counting. If you need some inspiration to take the next step toward debt relief, it helps to read success stories of people who have overcome their financial challenges.
Ozzy found himself with $31,000 in credit card debt. With Freedom Debt Relief's help, he settled that debt in just a few years.
Patti had $17,000 in credit card debt, and didn't know where to turn. Freedom Debt Relief helped her resolve her debt, and now she's able to send extra money to savings.
Molly owed $27,000 to credit cards, and was tired of the high monthly payments. She turned to Freedom Debt Relief to settle her debts, and reduced her monthly payments significantly.
Luis had an even bigger debt burden in the years leading up to retirement. But by the time he quit work, his creditors had settled his $60,000 in debt. That lifted a huge load off his shoulders and allowed him to enjoy his golden years. Watch his video on YouTube.
Those are just some of the people who have benefited from emergency debt relief. Their situations offer some positive reassurance that even though you may be bogged down by debt now, a brighter future is possible.
How Emergency Debt Settlement Works
Debt settlement means negotiating with creditors. You ask them to let you pay less than the full amount due and forgive the rest. You can negotiate debts on your own or work with a debt settlement professional.
Here's how the process typically works with a professional debt settlement company.
You tell the settlement company about your debts and your creditors.
If debt settlement is a good fit, you pay a set amount into a secure bank account each month. You control this account.
The debt settlement company negotiates with your creditors to reduce what you owe.
When an agreement is reached and you approve it, the debt settlement company uses funds in your secure account to pay the creditor. The debt settlement company takes its fee from the same account.
You might clear your debt for a lump sum, or your creditor might agree to a series of payments.
Once the settlement is paid, you don't owe the creditor anything else.
You rinse and repeat for each debt you owe. It typically takes two to four years to settle debts this way, so you need some patience for the process to work. That's essentially how Freedom Debt Relief works to help people like you regain control over their finances.
Debt settlement companies charge a fee, but it may be worth it to know that your debt may soon be under control and that you have an expert on your side. A good debt settlement company can also offer tips and advice on managing financial hardship.
Note that debt settlement doesn’t work for secured loans, which are backed by collateral that the lender can seize if you missed payments. So it can’t be used on mortgages, home equity loans, or auto loans. Federal and private student loans may be eligible for negotiation in certain circumstances.
Red Flags for Debt Relief Scams
Debt relief scams are, unfortunately, all too common. The Federal Trade Commission warns that “Debt relief service scams target consumers with significant debt by falsely promising to negotiate with their creditors to settle or otherwise reduce consumers' repayment obligations. These operations often charge cash-strapped consumers a large up-front fee, but then fail to help them settle or lower their debts—if they provide any service at all.”
How can you tell the good debt relief companies from the scammers? First, look for these red flags:
Upfront requests for payment. No reputable debt relief company will ask for payment upfront, nor will they ask you to pay via unusual methods such as Cash App or gift cards.
High-pressure tactics. Debt settlement companies exist to help people, not bully them. If a company uses aggressive marketing techniques (such as robocalls) or pressures you to commit, move on.
Unrealistic promises. Scammers may tell you they can settle your debt overnight or get you out of debt for nothing. If it sounds too good to be true, it probably is.
Limited presence. One sign that a debt relief company is a scam is a lack of online visibility. Scant or no information on neutral sites like the BBB or TrustPilot, or a barebones website with no social media profiles are big red flags that something is off.
So how do you find a reputable credit card debt relief company to work with? It starts with research.
As you compare debt relief providers, consider:
How long they've been in business
How many people they claim to have helped
What types of debt relief services they offer
How they structure their fees, and what they charge
Whether they're accredited by the Better Business Bureau
Transparency matters. A good debt relief company should answer any questions you have directly and thoroughly. Their services and fees should be easy to understand, and you should feel no pressure to use their services.
It may help to browse online reviews from people who have used a particular company's services. Reviews can tell you a lot about what real-life people do or don't like about them.
Steps to Take Before Choosing Emergency Debt Relief
When you have debt and decide you need help, it's good to have a plan. Here's a quick checklist of next steps.
Review your budget to see how much you can afford to pay toward your debt right now.
If you only pay the minimum due, consider where you might be able to find extra money to send to debt.
Call your creditors to ask about financial hardship programs and how to qualify. If you're behind on any debts, start with those first.
Weigh the pros and cons of debt settlement if you would like to reduce what you owe.
Schedule a free consultation with a debt expert to discuss possible solutions for your situation
Debt can be a heavy burden, but you don't have to carry it alone. Debt relief is available in virtually any hardship situation to help you get back on track financially.
Debt relief stats and trends
We looked at a sample of data from Freedom Debt Relief of people seeking a debt relief program during November 2025. The data uncovers various trends and statistics about people seeking debt help.
Credit card balances by age group for those seeking debt relief
How do credit card balances vary across different age groups? In November 2025, people seeking debt relief showed the following trends in their open credit card tradelines and average credit card balances:
Ages 18-25: Average balance of $9,117 with a monthly payment of $285
Ages 26-35: Average balance of $12,438 with a monthly payment of $372
Ages 36-50: Average balance of $15,436 with a monthly payment of $431
Ages 51-65: Average balance of $16,159 with a monthly payment of $500
Ages 65+: Average balance of $16,546 with a monthly payment of $478
These figures show that credit card debt can affect anyone, regardless of age. Managing credit card debt can be challenging, whether you're just starting out or nearing retirement.
Home-secured debt – average debt by selected states
According to the 2023 Federal Reserve Survey of Consumer Finances (SCF) (using 2022 data) the average home-secured debt for those with a balance was $212,498. The percentage of families with mortgage debt was 42%.
In November 2025, 25% of the debt relief seekers had a mortgage. The average mortgage debt was $236504, and the average monthly payment was $1882.
Here is a quick look at the top five states by average mortgage balance.
| State | % with a mortgage balance | Average mortgage balance | Average monthly payment | |
|---|---|---|---|---|
| California | 20 | $391,113 | $2,710 | |
| District of Columbia | 17 | $339,911 | $2,330 | |
| Utah | 31 | $316,936 | $2,094 | |
| Nevada | 25 | $306,258 | $2,082 | |
| Massachusetts | 28 | $297,524 | $2,290 |
The statistics are based on all debt relief seekers with a mortgage loan balance over $0.
Housing is an important part of a household's expenses. Remember to consider all your debts when looking for a way to get debt relief.
Manage Your Finances Better
Understanding your debt situation is crucial. It could be high credit use, many tradelines, or a low FICO score. The right debt relief can help you manage your money. Begin your journey to financial stability by taking the first step.
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Author Information

Written by
Rebecca Lake
Rebecca Lake has over a decade of experience as a money expert, researching and writing hundreds of articles on retirement, investing, budgeting, banking, loans, saving money, and more. She has been published in over 20 online finance publications, including SoFi, Forbes, Chime, CreditCards.com, Investopedia, SmartAsset, Nerdwallet, Credit Sesame, LendingTree, and more.

Reviewed by
Kimberly Rotter
Kimberly Rotter is a financial counselor and consumer credit expert who helps people with average or low incomes discover how to create wealth and opportunities. She’s a veteran writer and editor who has spent more than 30 years creating thousands of hours of educational content in every possible format.
How quickly can I get emergency debt relief?
It's possible to get debt relief right away. For example, if you're approved for a credit card hardship program, you may be granted an immediate pause on monthly payments. Other types of debt relief may take a little more time and patience to see results. A debt management plan (DMP), for instance, may take one to five years to complete.
Enrolling in a debt settlement program isn't an instant solution, but you may be able to get your first debt resolved in under six months. If you stick with the program you could be completely debt free in 24 to 48 months. Chapter 7 bankruptcy, meanwhile, can offer relief from debt, typically in under a year.
Will emergency debt relief hurt my credit?
Emergency debt relief may hurt your credit if you stop making payments to your debt without your creditors' agreement. Credit card hardship programs, for example, may temporarily pause your payments until you get back on your feet financially. Should you decide to stop paying credit cards on your own, however, late payments can be reported to the credit bureaus. Late and missed payments, delinquencies, and collections can all drag your score down.
There's a light at the end of the tunnel, however. Debt relief, specifically debt settlement, can help you pay off your debts faster and for less than what you owe. Once those debts are gone, you can work on rebuilding a positive credit history. It may take a little time but you could get back any points you might have lost from your scores.
What's the difference between debt relief and debt consolidation?
In a broad sense, debt relief means any solution that helps you get a better handle on your debts. Debt relief is sometimes used to describe debt settlement or debt resolution. Those terms mean the same thing: a legal way to get out of debt for less than what you owe. A debt expert negotiates with your creditors to get them to agree to a settlement, and once you pay it, the rest of your debt is forgiven.
Debt consolidation is when you combine multiple debts into one, typically with a loan. For example, you might get a personal loan or a home equity line of credit and use it to pay off credit cards, medical bills, and other debts. You have just one debt payment to make to the loan each month. Debt consolidation could help you get a lower interest rate and streamline monthly payments. It won't reduce the amount you owe, but debt resolution relief can.
Learn more by reading our Freedom Debt Relief FAQs.