Meet Our Clients: Laura A.
- UpdatedSep 18, 2024
- Laura sat down with FDR to share her story in a Q&A session.
- Laura suffered a heart attack, and medical bills led to credit card debt.
- The FDR program allowed Laura to make affordable deposits. Within a few months, "I got my first settlement and immediately felt better."
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At Freedom Debt Relief, our mission is to empower everyday Americans to move forward towards a better financial future and to date, we’ve helped hundreds of thousands of people do just that. To help us better tell our story, we’ve asked some of our clients to tell theirs.
Recently, our client Laura A. sat down with us to share her story in a Q&A session, as part of our Voice of Our Client series. Here’s a closer look at how debt relief has affected Laura’s financial situation and life, in her own words.
Medical bills led to credit card debt
FDR: How have your health issues impacted your debt?
Laura: I suffered my first heart attack in 2012, followed by my second one in 2017, and another one last year. My healthcare deductible kept increasing until I was paying thousands of dollars per hospital visit. I had no other choice than to use my credit cards.
Then, Laura found Freedom Debt Relief
FDR: What made you seek help?
Laura: My debt just kept growing year after year and it got so stressful. My health issues are triggered by stress, and this debt just made my condition worse. It had to stop. I Googled “debt relief” and I found Freedom.
FDR: On your initial phone call, did you feel pressured to join the program?
Laura: When I called Freedom, I felt no pressure to sign up. The gentleman on the phone made me feel calm and provided me all the information about the program. I discussed it with my husband and we decided it was the best option for us.
She followed the program and resolved her debts
FDR: How does it feel to be debt free?
Laura: Getting out of debt in just two years has lifted a huge weight off my shoulders. And I wouldn’t have been able to accomplish this without Freedom. They laid out the program and I just followed it. Now we are starting fresh and I’m looking forward to our future. I would not be where I am now without Freedom Debt Relief. I’m so thankful, and I wish I’d called them sooner.
FDR: Tell us how relieved you were after taking the first step.
Laura: Even though the program made sense to me, taking that first step was scary. But within a few months I got my first settlement and immediately felt better. That’s when I was like, ‘Okay, we did the right thing’. Plus, the monthly program payment was maybe a third of what I was paying on credit cards, so we were saving money too.
Ready for the next step in your story?
If you’re struggling with debt or are just worried about falling behind on payments, it might be time to take action like Laura did. Freedom Debt Relief is here to help you understand your options for dealing with your debt, including our debt relief program. Our Certified Debt Consultants can help you find a solution that will put you on the path to a better financial future. Find out if you qualify right now.
Check out the video of Laura’s full interview as well as the interviews of other successful FDR graduates.
Learn More
How Does a Debt Relief Program Work? (Freedom Debt Relief)
Study: Freedom Debt Relief Helps Clients Reduce Stress (Freedom Debt Relief)
5 Ways to Get Rid of Debt Stress (Freedom Debt Relief)
Americans Spending Stimulus Check on Bills, Debt (Freedom Debt Relief)
Debt relief by the numbers
We looked at a sample of data from Freedom Debt Relief of people seeking debt relief during August 2024. This data reveals the diversity of individuals seeking help and provides insights into some of their key characteristics.
Credit utilization and debt relief
How are people using their credit before seeking help? Credit utilization measures how much of a credit line is being used. For example, if you have a credit line of $10,000 and your balance is $3,000, that is a credit utilization of 30%. High credit utilization often signals financial stress. We have looked at people who are seeking debt relief and their credit utilization. (Low credit utilization is 30% or less, medium is between 31% and 50%, high is between 51% and 75%, very high is between 76% to 100%, and over-utilized over 100%). In August 2024, people seeking debt relief had an average of 88% credit utilization.
Here are some interesting numbers:
| Credit utilization bucket | Percent of debt relief seekers |
|---|---|
| Over utilized | 88% |
| Very high | 5% |
| High | 3% |
| Medium | 1% |
| Low | 3% |
The statistics refer to people who had a credit card balance greater than $0.
You don't have to have high credit utilization to look for a debt relief solution. There are a number of solutions for people, whether they have maxed out their credit cards or still have a significant part available.
Collection accounts balances – average debt by selected states.
Collection debt is one example of consumers struggling to pay their bills. According to 2023, data from the Urban Institute, 26% of people had a debt in collection.
In August 2024, 28% of debt relief seekers had a collection balance. The average amount of open collection account debt was $3,092.
Here is a quick look at the top five states by average collection debt balance.
| State | % with collection balance | Avg. collection balance |
|---|---|---|
| Nevada | 29 | $5,116 |
| Utah | 23 | $4,223 |
| Montana | 31 | $4,194 |
| Maine | 30 | $4,141 |
| Deleware | 28 | $3,911 |
The statistics are based on all debt relief seekers with a collection account balance over $0.
If you’re facing similar challenges, remember you’re not alone. Seeking help is a good first step to managing your debt.
Tackle Financial Challenges
Don’t let debt overwhelm you. Learn more about debt relief options. They can help you tackle your financial challenges. This is true whether you have high credit card balances or many tradelines. Start your path to recovery with the first step.
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