1. DEBT SOLUTIONS

Client Stories: Mounting Credit Card Interest Prompts Action

Oscar T. Real Client
 Updated 
Aug 14, 2025
Key Takeaways:
  • Oscar T. discussed the journey he has taken in his life and career, and with his finances.
  • Moving from a small town in the southwest to the largest city in the country came with big changes and big expenses that sent him to mounting credit card debt.
  • Oscar relayed how “the weight of the world lifted” for him once he began the FDR program.

It’s a long way from a small rural town in New Mexico to New York City.

For Oscar T., that journey propelled him to a successful career in architecture in New York – and into debt.

From an early age, Oscar had dreams of going to college on the east coast. He knew he would have to figure out the finances on his own, without family help.

His dream came true with a scholarship to Columbia University. He set off for New York to study architecture and art history – with classes that required specialty art supplies his scholarship didn’t cover. His answer: credit cards.

Oscar was shocked when creditors gave him what he now deems “ridiculously high credit limits.” At the time, armed with little personal finance education, he thought all was well. “I felt like I could do whatever I wanted: go out with friends, travel, have a great time.” 

After a few years of doing just that, he had racked up more than $60,000 of debt. At one point, the interest alone approached what he paid in rent. It was time to take action.

‘The weight of the world lifted’

“I was intrigued by Freedom Debt Relief (FDR) from the beginning,” says Oscar. “But the process* – which entailed defaulting on payments – seemed terrifying.” He got on the phone with an FDR debt consultant and went through the details. “Once I understood the whole program, and how I could work in a structured way to deal with my debt, I was ready.”

And when he got the news that FDR settled his first account, “the weight of the world lifted” and things quickly improved. 

On the other side of debt

After graduating from the FDR program, Oscar did not want to touch credit cards. But understanding that responsible credit card use can help build credit scores, he applied for a card with a low credit limit. He uses it sparingly, never charging more than he knows he can pay off every month. He is saving consistently and investing carefully. 

“I used to pretend my debt didn’t really exist. Now, I’m making conscious choices about priorities in my life. I’m so happy to be on the other side.”

Advice

To anyone trying to get out from under their debt, Oscar advises, “Don’t let fear dictate action or inaction. Learn to trust a helping hand.” He also explains that “forward progress is not always linear; sometimes you have to take a few steps back to get ahead.” In his case, his credit score was good, but only because he was making minimum payments. He eventually realized he was getting further and further behind as interest mounted – and that he needed a plan that would work for him long-term.

Oscar hopes that his experience will help others. “It’s through sharing stories like mine that we can give the next generation a chance to avoid what I’ve gone through.”

If you feel you’re on the wrong side of debt and are ready to take action, Freedom is here to help. 

Actual clients of the Freedom Debt Relief program. Endorsements received as a result of the clients' entries in a Freedom Debt Relief sponsored contest. Clients’ endorsements shown may be made up of paid and non-paid testimonials. Individual results are not typical and will vary.

Debt relief by the numbers

We looked at a sample of data from Freedom Debt Relief of people seeking credit card debt relief during July 2025. This data reveals the diversity of individuals seeking help and provides insights into some of their key characteristics.

Credit utilization and debt relief

How are people using their credit before seeking help? Credit utilization measures how much of a credit line is being used. For example, if you have a credit line of $10,000 and your balance is $3,000, that is a credit utilization of 30%. High credit utilization often signals financial stress. We have looked at people who are seeking debt relief and their credit utilization. (Low credit utilization is 30% or less, medium is between 31% and 50%, high is between 51% and 75%, very high is between 76% to 100%, and over-utilized over 100%). In July 2025, people seeking debt relief had an average of 75% credit utilization.

Here are some interesting numbers:

Credit utilization bucketPercent of debt relief seekers
Over utilized30%
Very high32%
High19%
Medium10%
Low9%

The statistics refer to people who had a credit card balance greater than $0.

You don't have to have high credit utilization to look for a debt relief solution. There are a number of solutions for people, whether they have maxed out their credit cards or still have a significant part available.

Home-secured debt – average debt by selected states

According to the 2023 Federal Reserve Survey of Consumer Finances (SCF) (using 2022 data) the average home-secured debt for those with a balance was $212,498. The percentage of families with mortgage debt was 42%.

In July 2025, 25% of the debt relief seekers had a mortgage. The average mortgage debt was $236504, and the average monthly payment was $1882.

Here is a quick look at the top five states by average mortgage balance.

State% with a mortgage balanceAverage mortgage balanceAverage monthly payment
California20$391,113$2,710
District of Columbia17$339,911$2,330
Utah31$316,936$2,094
Nevada25$306,258$2,082
Massachusetts28$297,524$2,290

The statistics are based on all debt relief seekers with a mortgage loan balance over $0.

Housing is an important part of a household's expenses. Remember to consider all your debts when looking for a way to get debt relief.

Tackle Financial Challenges

Don’t let debt overwhelm you. Learn more about debt relief options. They can help you tackle your financial challenges. This is true whether you have high credit card balances or many tradelines. Start your path to recovery with the first step.

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Author Information

Aimee Bennett

Written by

Aimee Bennett

Aimee Bennett is a communications consultant for Freedom Debt Relief. She’s passionate about marrying business with communications, making often-complex personal finance topics easy to understand through clear, concise and accurate language. When she’s not at her desk working with words and grammar, you’ll find her on her bike, in the pool, on a ballroom dance floor or teaching English as a Second Language.