Recovering from a Contractor Gone Wrong…Without Bankruptcy
UpdatedJun 5, 2025
- Pamela L. encountered debt problems after a botched home renovation
- She turned to Freedom Debt Relief for assistance and to avoid resorting to bankruptcy
- Pamela says she appreciated the way Freedom Debt Relief explained the process and worked with her along the way
When Pamela L. set out to build an addition on her house, she had no idea she would end up with a shaky foundation, sub-standard plumbing and an unlivable home. Nor did she realize that in redoing all the work, she’d end up with no retirement savings, maxed-out credit cards and a mountain of debt.
She chose the Freedom Debt Relief program to help her pay what she could without resorting to bankruptcy. “I have worked as hard as I could to keep my Beacon [credit score] up, to keep my credit established…I knew if I went in bankruptcy, it would mess all that up,” Pamela said.
Bankruptcy, she added, “is so final. It seems like it lingers on your record forever.”
With the Freedom Debt Relief program, “I knew my Beacon [credit score] would go down…but it would eventually come back — and it wouldn’t be on my record that I actually went into bankruptcy.”
Plus, “it was my debt. Hands down, I feel like if I owe it, then I need to pay it,” Pamela said. So even though she was struggling, she wanted to pay what she could. The Freedom Debt Relief program was a way to get the help she needed.
Pamela noted that the Freedom Debt Relief representatives explained everything about the process up front and said she felt that the monthly payments she made were reasonable. She also appreciated the support she got from Freedom Debt Relief throughout her journey. “You have to stick with the program. I needed that structure. I needed that to help me to focus.”
“It was a long process, but it paid off in the end and saved me a lot of money,” Pamela said.
Today, Pamela says her credit score has recovered, she has completed the work on her home and refinanced her mortgage. “Thank goodness I found Freedom and went this route,” she concludes. “There were little bumps in the road along the way, but all-in-all, it was, for me, the best option. A win-win.”
Debt relief stats and trends
We looked at a sample of data from Freedom Debt Relief of people seeking a debt relief program during April 2025. The data uncovers various trends and statistics about people seeking debt help.
Debt relief seekers: A quick look at credit cards and FICO scores
Credit card usage varies significantly across different age groups, reflecting diverse financial needs and habits.
In April 2025, the average FICO score for people seeking debt relief programs was 595.
Here's a snapshot by age group among debt relief seekers:
| Age group | Average FICO 9 credit score | Average Credit Utilization |
|---|---|---|
| 18-25 | 572 | 82% |
| 26-35 | 581 | 79% |
| 35-50 | 589 | 76% |
| 51-65 | 594 | 74% |
| Over 65 | 613 | 67% |
| All | 595 | 74% |
Use this data to evaluate your own credit habits, set financial goals, and ensure a balanced approach to managing credit throughout your life.
Credit card debt - average debt by selected states.
According to the 2023 Federal Reserve Survey of Consumer Finances (SCF) the average credit card debt for those with a balance was $6,021. The percentage of families with credit card debt was 45%. (Note: It used 2022 data).
Unsurprisingly, the level of credit card debt among those seeking debt relief was much higher. According to April 2025 data, 88% of the debt relief seekers had a credit card balance. The average credit card balance was $16,635.
Here's a quick look at the top five states based on average credit card balance.
| State | Average credit card balance | Average # of open credit card tradelines | Average credit limit | Average Credit Utilization |
|---|---|---|---|---|
| District of Columbia | $17,984 | 7 | $24,102 | 81% |
| Alaska | $19,343 | 9 | $28,791 | 79% |
| Arkansas | $14,227 | 9 | $27,261 | 78% |
| Kentucky | $12,929 | 8 | $25,731 | 78% |
| Alabama | $14,363 | 8 | $26,156 | 77% |
The statistics are based on all debt relief seekers with a credit card balance over $0.
Are you starting to navigate your finances? Or planning for your retirement? These insights can help you make informed choices. They can help you work toward financial stability and security.
Support for a Brighter Future
No matter your age, FICO score, or debt level, seeking debt relief can provide the support you need. Take control of your financial future by taking the first step today.
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Author Information
Written by
Aimee Bennett
Aimee Bennett is a communications consultant for Freedom Debt Relief. She’s passionate about marrying business with communications, making often-complex personal finance topics easy to understand through clear, concise and accurate language. When she’s not at her desk working with words and grammar, you’ll find her on her bike, in the pool, on a ballroom dance floor or teaching English as a Second Language.
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