How Can I Find Government Credit Card Debt Relief Programs?

ByRebecca Lake
UpdatedJun 28, 2025
- Ads for “credit card debt relief government programs” are misleading.
- The government won't relieve you of your credit card debt. However, other aid programs may be able to help.
- Private solutions to too much credit card debt include debt acceleration, debt consolidation, debt management, and debt settlement.
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You may have seen ads on television saying “you now have the right” to settle your credit card debt. Or they may tout a “new government program” to help with credit card debt. Government debt relief ads like these are misleading and, in some cases, could even be fraudulent.
The government won't cancel your credit card debt. And you have always had the right to negotiate with your creditors.
If your credit card debt has become overwhelming, you can address it without government debt relief. Debt relief options include debt consolidation, debt management, debt settlement, and more. Here are a few more details that could help you.
Do Government Debt Relief Programs Exist?
Government debt relief programs exist for certain types of debt, such as student loans, mortgages, and business debts. In some cases, the IRS might let you settle your tax bill for less than you owe. There may also be state-level programs aimed at helping particular groups of people.
Government programs could help with credit card debt in a couple of very specific cases. For example, if you serve in the military, the Servicemembers Civil Relief Act (SCRA) could get you interest rate caps and other protections designed to relieve financial hardship.
For the most part, government debt relief programs don't apply to unsecured debt like credit cards or personal loans. If you fall behind with your payments, consider looking for non-governmental sources of support.
Do Government Debt Relief Programs Exist For Credit Cards?
There aren’t any government debt relief programs that specifically help with your credit card payments. However, there are government regulations that help protect you and ensure you’re dealt with fairly when you seek credit card debt relief.
Government regulations for credit card debt relief
The federal government has passed several laws and regulations to protect consumers. Here are two that help to ensure fair practices among debt relief providers:
The Credit Card Debt Relief Act of 2010. This law prohibits debt settlement companies from charging upfront fees for their services. It’s meant to help you avoid bogus operators or companies that charge more than what’s fair for debt relief.
The Uniform Debt Management Services Act. This law helps states regulate debt settlement and credit counseling services. Part of the law caps fees for debt management services.
Struggling With Credit Card Debt? Check Out These Alternatives To Government Debt Relief Programs
Credit card debt solutions are designed to help make your debts more manageable. There are different routes you could take, each with its own pros and cons. Here are some of the options:
Talking to creditors about hardship programs
What is a debt management plan?
A debt management plan, or DMP, is a debt relief solution that allows you to streamline monthly credit card payments. A nonprofit credit counseling agency reviews your budget and credit card debts. They create a personalized plan to fully pay off your unsecured debts in three to five years. While you’re in the program, they provide guidance and education about managing your finances.
You make one monthly payment to the credit counseling agency. That payment is then distributed among your creditors. Depending on the terms of your plan, your credit card companies may agree to waive fees or reduce your interest rates.
The trade-off is that you typically must close your credit accounts as a condition of your enrollment. This is likely to cause credit score damage until the balances are paid off. Most credit counseling agencies charge a modest fee for their services (typically $25 to $50 per month). They can afford to provide low-cost services because they are funded by credit card issuers.
The monthly payment in a DMP is typically very high, making it hard to stick with the program over the long term. A DMP is for someone who can afford to fully repay their debts but needs the accountability a credit counselor could provide.
Pros:
Streamlines monthly debt payments
Potential for fee waivers, interest rate reductions
Financial education and support
Cons:
Unsecured debts only
Most people pay monthly fees
You'll probably have to close your credit cards
Initial negative impact on credit score
Doesn’t reduce your debt
What is debt consolidation?
Debt consolidation involves using a new loan to pay off multiple smaller debts. Most people use either a personal loan or a home equity loan to consolidate debts. Going forward, you make only one payment, to the debt consolidation loan. Debt consolidation loans are typically repaid over two to 15 years.
Debt consolidation makes the most sense if you can qualify for a lower interest rate and you want a set payoff date for the debt that you’re consolidating. That way, you could simplify the payments and lower the cost of your debt. Credit card debt consolidation can be particularly effective if you swap high-interest debt for lower-interest debt.
The big risk with debt consolidation is that it leaves the door open to taking on more debt. Consider closing your credit card accounts after you've consolidated the debt.
Debt consolidation is for someone who can afford their debts and has a good enough credit score to qualify for a new loan.
Pros:
Streamlines monthly debt payments
Potential for lower interest rate
Could help you build and maintain good credit if you make your payments on time and avoid running up credit card debt
Cons:
Not everyone qualifies for a debt consolidation loan that would improve their finances
Most people pay loan fees when they get a new loan
Leaving credit card accounts open could be a temptation to create new debt
Doesn’t reduce your debt
What is debt settlement or debt relief?
Debt settlement means negotiating a lower debt payoff with your credit card company. The creditor agrees to accept less than the full amount you owe and forgive the rest. The terms “debt settlement” and “debt relief” are often used interchangeably.
It's possible to negotiate a debt settlement on your own. Or you could ask a professional debt settlement company like Freedom Debt Relief to negotiate on your behalf.
Settling could reduce your debt, but you’ll need to have something to offer your creditors. To save money for making offers, most people choose to stop making debt payments. Instead, they make monthly contributions into a dedicated account. Besides helping you afford to save up money for offers, stopping payments also sends a clear signal to your creditors that you’re in financial distress. That could make them more inclined to work with you, but stopping payments will have a negative impact on your credit standing. Negotiations begin when you have enough saved up to make an offer.
If you’re in a debt settlement program, expert negotiators will work out an agreement with each creditor. After you review and approve it, the debt relief company pays the creditor from your dedicated account. After at least one payment has been made, the company can take its fee from the same account. Debt settlement fees are typically between 15% and 25% of the enrolled debt.
The monthly payment in a debt settlement program is designed to be affordable. Many clients settle their first debt within months. The entire program could last two to four years.
Debt settlement is for someone who intended to fully repay their debts but now can’t. It might be an option to consider if you’re experiencing financial hardship. If you have already fallen behind with payments and can't see how you'll get back on top, negotiating with creditors is a better strategy than ignoring the problem.
Pros:
Could significantly reduce your debt
No fees if you DIY
Get rid of debts faster than by making minimum payments
No upfront fees
Affordable payment
Private
Support from debt experts
Cons:
Unsecured debts only
Forgiven amounts may be taxable
You’ll pay fees if you work with a professional debt settlement company
Initial negative impact on credit standing
Creditors could still pursue you for the debts
Speak to your creditors about hardship programs
If your credit card debt is the result of a temporary hardship such as job loss or medical issue, talk to your card issuer and ask for help. If you contact them before you fall behind on payments, so much the better.
Here are some of the hardship measures you might be able to access:
Fee waivers
Interest rate reductions
Minimum payment reductions
Temporary payment suspensions
Call, email, or message your credit card company to ask what help is available. Be ready to explain your situation, including the amount you can pay. Ask what documents you need to provide, and whether there are any other program requirements.
Pros:
Temporary relief could help you get back on track
May avoid being reported for missed payments
May protect your credit score
Cons:
Hardship programs are temporary
You still accrue interest on your balance
Your card issuer may put limits on your account
Doesn’t reduce your debt
Bankruptcy
Bankruptcy is a legal process for dealing with debt. Bankruptcy happens in a federal court.
In a Chapter 7 bankruptcy filing, you can eliminate credit card debts and other unsecured debts, like medical bills. The court could sell some of the things you own and use the money to cover your debts.
In a Chapter 13 bankruptcy, you make payments to the court for five years (three years if you’re low income). You’ll have to pay all of your disposable income into the plan. The court will periodically review your income and expenses, and adjust if necessary. At the end of your plan, remaining unsecured debts are discharged (forgiven).
Bankruptcies stay on your credit report for seven years (Chapter 13) to 10 years (Chapter 7).
Pros:
Stops collections
Stops foreclosure actions
Could reduce your debt
Creditors must comply with whatever the court decides. They can’t opt out.
Cons:
Public record
Initial credit score damage
Most people pay court and lawyer fees
Some debts aren’t eligible (like student loans or past-due child support)
You Don't Need Government Debt Relief To Tackle Your Credit Card Debt
While credit card government debt relief programs aren't a reality for most people, there are other ways to get help. The most important thing is to be proactive in finding the right debt solutions.
If you're considering credit card debt relief programs, research service providers carefully. Check the fees and online reviews to see what other people are saying before you commit. Beware of any debt relief company that doesn’t tell you about the pros and cons of debt settlement services or demands an upfront fee.
Debt relief by the numbers
We looked at a sample of data from Freedom Debt Relief of people seeking credit card debt relief during May 2025. This data reveals the diversity of individuals seeking help and provides insights into some of their key characteristics.
Credit utilization and debt relief
How are people using their credit before seeking help? Credit utilization measures how much of a credit line is being used. For example, if you have a credit line of $10,000 and your balance is $3,000, that is a credit utilization of 30%. High credit utilization often signals financial stress. We have looked at people who are seeking debt relief and their credit utilization. (Low credit utilization is 30% or less, medium is between 31% and 50%, high is between 51% and 75%, very high is between 76% to 100%, and over-utilized over 100%). In May 2025, people seeking debt relief had an average of 74% credit utilization.
Here are some interesting numbers:
Credit utilization bucket | Percent of debt relief seekers |
---|---|
Over utilized | 30% |
Very high | 32% |
High | 19% |
Medium | 10% |
Low | 9% |
The statistics refer to people who had a credit card balance greater than $0.
You don't have to have high credit utilization to look for a debt relief solution. There are a number of solutions for people, whether they have maxed out their credit cards or still have a significant part available.
Collection accounts balances – average debt by selected states.
Collection debt is one example of consumers struggling to pay their bills. According to 2023, data from the Urban Institute, 26% of people had a debt in collection.
In May 2025, 30% of debt relief seekers had a collection balance. The average amount of open collection account debt was $3,203.
Here is a quick look at the top five states by average collection debt balance.
State | % with collection balance | Avg. collection balance |
---|---|---|
District of Columbia | 23 | $4,899 |
Montana | 24 | $4,481 |
Kansas | 32 | $4,468 |
Nevada | 32 | $4,328 |
Idaho | 27 | $4,305 |
The statistics are based on all debt relief seekers with a collection account balance over $0.
If you’re facing similar challenges, remember you’re not alone. Seeking help is a good first step to managing your debt.
Regain Financial Freedom
Seeking debt relief can be the first step toward financial freedom. Are you struggling with debt? Explore options for debt relief to regain control of your finances. It doesn't matter how old you are or what your FICO score or credit utilization is. Take the first step towards a brighter financial future today.
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Author Information

Written by
Rebecca Lake
Rebecca Lake has over a decade of experience as a money expert, researching and writing hundreds of articles on retirement, investing, budgeting, banking, loans, saving money, and more. She has been published in over 20 online finance publications, including SoFi, Forbes, Chime, CreditCards.com, Investopedia, SmartAsset, Nerdwallet, Credit Sesame, LendingTree, and more.
What is a debt relief program?
A debt relief program is when a company negotiates with creditors on your behalf to settle your debt for less than you owe. If your debts have become overwhelming, it can offer a way to avoid debt collections or bankruptcy. However, debt collections can stay on your credit report for some time. Plus, debt relief companies often charge between 15% and 25% of the loan balance.
Is government debt relief real?
Some people who are struggling to pay mortgage, student loan, or business debts may be eligible for government debt relief programs. However, for credit cards and other unsecured debt, there is no such thing as government debt relief. Look for non-government credit card debt relief programs if you have fallen or are about to fall behind with payments.
What's the best type of debt relief?
There's no single best type of debt relief. The right solution for you depends on your financial situation, credit score, and goals. For example, if you can qualify for debt consolidation, you may be able to reduce the interest you pay on your credit card balance. If you have fallen behind with payments and can't see a way to get out from under your debt, debt settlement may make sense.

Credit Card Debt
